We designed and developed a custom AI-powered appointment scheduling platform for a German medical practice, built to replace manual booking processes and reduce administrative workload.
The platform combines WhatsApp automation, AI-driven conversations, and a central scheduling system, enabling patients to book appointments effortlessly while ensuring GDPR-compliant data handling.
The client needed a modern, patient-friendly solution to handle high appointment volumes without increasing front-desk staff. Existing tools lacked automation, integration, and flexibility.
Our goal was to build a scalable SaaS-style platform that could:
We developed an AI-powered chatbot integrated with WhatsApp, acting as the primary communication channel for patients.
Key capabilities:
This significantly reduced response time and eliminated manual follow-ups.
At the core of the platform is a custom appointment scheduling system:
The AI chatbot directly connects to this system, ensuring every booking is accurate and up to date.
We built a lightweight internal dashboard for clinic staff:
This allowed the practice to stay in control while benefiting from automation.
Since the platform serves a German medical practice, data protection was critical.
We implemented:
The platform was deployed on a self-managed VPS infrastructure with:
This ensured stability, performance, and full control over sensitive healthcare data.
From AI-powered appointment scheduling to custom healthcare SaaS platforms, we help clinics and medical practices modernise patient engagement while staying compliant with European regulations.
If you are planning to build a WhatsApp-based booking system or AI-driven healthcare platform, we can help you design and deliver it from the ground up.
Contact us today for a free consultation or demo.